Administrator

Billing and subscription

Your plan sets three ceilings: the number of students, the number of staff accounts and the storage space. Everything else is identical from one plan to the next.

In brief

  • The four plans and their ceilings.
  • Exactly what happens when you hit a limit.
  • How your VAT is worked out and where to find your invoices.

The plans

subscription page: current plan, usage and options
Figure 1 — The screen shows where you stand against your three ceilings before offering a change of plan.
PlanStudentsStaffStorageMonthlyAnnual
Starter2502050 MB€29/month€23/month
Pro1,500150200 MB€99/month€79/month
Growth3,000300500 MB€189/month€151/month
Enterpriseunlimitedunlimitednegotiatedon quote

Online courses are included from Growth upwards; below that they are an added option.

What happens at the limit

Ceiling reachedConsequence
Number of studentsCreating a new student is blocked, with a prompt to change plan. Removed students no longer count.
Storage spaceUploads are refused: no attachments, no absence notes, no logo. Everything else keeps working.
Staff accountsNo new teacher invitations.
Before changing plan

Check your removed students and your storage usage first. A clear-out of absence notes is often enough to get back under the threshold.

The options

OptionPriceWhat it adds
Online courses€9/month — included from GrowthPublish courses structured into modules, with quizzes and progress tracking.
Payment link€12/month, €9 on an annual commitmentPut a payment button into an announcement, pointing at your own solution.
White labelcomingAdvanced customisation of the interface.

Annual commitment

An annual commitment takes 20% off the plan and the options alike.

The PLATEFORME2026 promotional code

It gives 10% off for life, but it is only accepted on an annual subscription. On a monthly subscription it will be refused.

Details and VAT

You enter your legal name, your country and your VAT number in the app. The applicable regime follows automatically:

  • European Union, with a valid VAT number — reverse charge, invoice excluding VAT;
  • European Union, without a VAT number — VAT of the customer country, through the OSS;
  • Outside the European Union — exempt.
A wrong VAT number costs you VAT

If it is invalid, reverse charge does not apply and the invoice goes out with VAT. Check it before your first payment rather than after.

Invoices and payment method

Billing runs through a secure customer portal, reachable from Billing. You will find your invoices there, and you can change payment method, change plan or cancel.

Each paid invoice is copied to your accountant if that forwarding is configured. If it fails, a warning appears in your space.

End of trial and cancellation

At the end of the 15-day trial the school is entirely locked: a full-screen message blocks every action for every role. Choosing a plan restores access immediately, with no data lost.

The grace period is limited

A countdown shows the days left before the data is deleted. Do not leave a locked school waiting: if you are still deciding, write to support to have the trial extended rather than letting the deadline pass.