Administrator

Setting up your school

From the sign-up page to your first scheduled lesson. Allow twenty minutes for the setup, and a good hour if you import your students straight away.

In brief

  • The four compulsory steps before you reach the dashboard.
  • What to have at hand so it goes quickly.
  • Where to start once you are through the door.

Signing up

Signing up creates your school, your administrator account and your 15-day trial in one go. No card details are asked for.

  1. The name of your school It appears in the app, in the emails sent to families and on report cards. You can correct it later in the settings.
  2. Your web address Kiteba checks availability as you type. Keep it short and stable: this is the address your teachers and families will type every day.
  3. Your administrator account Name, email address and password. This address will receive the important alerts for the school — prefer a role address to a personal one.
What to have at hand

The exact name of the school, an email address you can open right away, and — if you want to carry straight on — your student list in a spreadsheet.

Verifying your email

A welcome email sends you a six-digit code. Enter it to unlock your account.

  • The code is valid for 15 minutes.
  • You get 5 attempts; after that you have to request a new one.
  • If it does not arrive, check your junk folder before requesting another.

The initial setup

This screen cannot be skipped: until it is finished, the administrator is brought back to it at every sign-in. Everything on it stays editable afterwards from Settings.

SettingWhat it is for
Kind of schoolSchool, music school or training centre. It sets the wording used across the app and whether the parent portal is on. See the three kinds.
IdentityLogo, address, website. These appear on report cards and on absence notes exported as PDF.
Time zoneIt drives the times shown on sessions and the timestamps on attendance. Worth checking if your school is not in the same zone as you.
Working daysMonday to Saturday by default. An unticked day disappears from the timetable: nothing can be shown or scheduled on it.
FeaturesSix switches: attendance, assessments, messages, announcements, parent portal, student portal. Whatever you switch off disappears from every role's menu.
Choosing a plan can wait

The next screen offers you a paid plan, but it is optional: your trial has already started and runs for 15 days. You can decide later, once you know what you need.

The guided tour

A short tour walks you through the key screens — five steps for an administrator, four for a teacher, two for a student or a parent. It shows only once per person, and everyone gets their own on first sign-in.

Your first three jobs

Once on the dashboard, the order that saves the most time:

1. Students Create your levels and classes, then import your list from a spreadsheet. 2. Teachers Invite your team by email and record the subjects they teach. 3. The timetable Lay down your weekly slots: the sessions then create themselves.

Stuck at a step?

Reaching the dashboard means passing a series of checks. If you are sent back, one of them is not satisfied:

  • your email address is not verified — enter the six-digit code;
  • your password must be changed — this applies to accounts created by an administrator;
  • the initial setup is unfinished — administrator only;
  • the guided tour has not been seen;
  • the trial has expired — see Billing and subscription;
  • the school is suspended — contact support.